Description
The issue of neighbours is of interest and concern to all. Disputes and feuds regularly hit the headlines. A bad neighbour is something to be dreaded, while a good neighbour is, as the saying goes, worth his or her weight in gold. Islam has plenty to say about neighbours. The Prophet’s statements quoted in Neighbour’s Rights, although over fourteen hundred years old, are as topical and relevant today as they were then. Much may have changed in the physical surroundings in which we live, but human nature is the same as ever, and we still need guidance on how we should treat one another. Islam shows us how to deal with our fellow human beings—and our own neighbourhood is a good place to start. This concise volume was translated into English by Huda Khattab.
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<h3 id="1">What is a return and exchange policy?</h3>
A return and exchange policy is a set of rules a retailer creates to manage how customers return and exchange unwanted merchandise they’ve purchased. These policies tell customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
From<a href="https://www.apple.com/shop/help/returns_refund" target="_blank" rel="nofollow noopener noreferrer"> Apple</a>’s strict 14-day return policy, to<a href="https://www.ikea.com/us/en/customer-service/returns-claims/" target="_blank" rel="nofollow noopener noreferrer"> IKEA</a>'s generous 365-day turnaround, just about every major retailer offers return and refund policies to their customers—and your small business should, too.
<h3 id="2">Why have a return policy?</h3>
A fair return and exchange policy builds trust between a business and its customers. In fact, offering a clear and consistent way for customers to return a purchased item can increase conversion and repeat rates.
Giving customers a full refund on their orders can result in a loss of profitability, and knowing that someone disliked your product can be disheartening for business owners who strongly believe in the benefits of their products and services.
For these reasons, it can be tempting to avoid creating a comprehensive return and refund policy and leave the mounting problem unaddressed. As you’ll see, however, this would be a mistake.
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